How Can I Track My Orders & Payment ?
After a successful payment on PayPal, you will receive an email from PayPal of successful payment. Once payment is received to catexcavatorservicerepairmanual.com, we will send you your purchased manual to your registered email address.
How Long Will It Take For My Manual To Arrive After I Make Payment?
The majority of the Automotive Manuals are delivered to customers instantly once payment is confirmed. However, for a few manuals we do rely on the manufacturer or local automotive dealer, which could delay the delivery of your purchased manual. Regardless, We are committed to providing your manual within 24 hours, even if we have to procure it from our suppliers.
What Is The Accumulated Delivery Fee For? How Much Is The Handling Fee?
Once you purchase a manual from our website – The Repair Manual, you will immediately receive an automatic email with the subject ” Your order has been received!” which will contain your order number and the detailed transaction.
During the past year, on average, we shared the manuals purchased within 30 minutes after payment.
However, due to time differences, there might be some delay from our side to sharing the manual. We will always provide the manual within a maximum of 12 hours after your purchase.
You should receive an email with the subject “Your order is now completed” where we provide you with the download link of the manual.
Usually, the email is sent to the email provided during registration or when you filled the checkout billing form.
NOTE: In case we received a bounce back from your email, we will send you the manual to your Paypal email. If both emails are incorrect, we will wait for you to contact us.
Delivery times are based on the date of order and the manuals are sent within a maximum of 1 business day.
During the past year, on average, we shared the manuals purchased within 30 minutes after payment.
However, due to time differences, there might be some delay from our side to sharing the manual. We will always provide the manual within a maximum of 12 hours after your purchase.
You should receive an email with the subject “Your order is now completed” where we provide you with the download link of the manual.
Usually, the email is sent to the email provided during registration or when you filled the checkout billing form.
NOTE: In case we received a bounce back from your email, we will send you the manual to your Paypal email. If both emails are incorrect, we will wait for you to contact us.
Delivery times are based on the date of order and the manuals are sent within a maximum of 1 business day.
I can’t find my order confirmation email?
Check your Spam, Junk or Promotions folder (or even the deleted items’ folder) as you are likely to find your confirmation emails in one of these folders.
This is a common query that we receive from customers who have Gmail, Yahoo, Hotmail, AOL and similar POP email accounts.
Why? Because these email accounts often have an automatic spam filter that hides emails sent from any retail website.
If you have checked these folders and it is still missing, please contact us and we will be happy to help.
This is a common query that we receive from customers who have Gmail, Yahoo, Hotmail, AOL and similar POP email accounts.
Why? Because these email accounts often have an automatic spam filter that hides emails sent from any retail website.
If you have checked these folders and it is still missing, please contact us and we will be happy to help.
My order has not arrived within 24 hours?
Remember, all our e-book are sent electronically only, and we do not send out a printed version of your purchases.
We send all e-books to the email address you provide us, so check your email to ensure that the email address is correct.
When the address you have provided us is incorrect, you need to inform us of your correct email address and we will re-send the manual to the correct address.
We send all e-books to the email address you provide us, so check your email to ensure that the email address is correct.
When the address you have provided us is incorrect, you need to inform us of your correct email address and we will re-send the manual to the correct address.
In what format are the manuals sent ?
All manuals are in PDF format. You can open them on your Desktop, Laptop, Tablet or Mobile.
Further to that all manuals are fully zoomable and can be printed without restrictions.
If you are having any technical difficulties either opening or downloading the manuals you purchased. Please contact us with your Order ID. We will be happy to assist you.
Further to that all manuals are fully zoomable and can be printed without restrictions.
If you are having any technical difficulties either opening or downloading the manuals you purchased. Please contact us with your Order ID. We will be happy to assist you.
My download failed or I am unable to access the link provided ?
Download Failed
Download will usually fail when you have a poor connection or some kind of connection issue on your end. This could be an actual issue with your internet service, or some kind of application that’s interfering with the download, and causing it to time out.
You can always reach out to us to provide an alternative link or we will compress the file and share a new link.
Unable to access Dropbox page
Please email us at carautomotives @ gmail.com and we will provide you an alternative link with another storage provider.
Download will usually fail when you have a poor connection or some kind of connection issue on your end. This could be an actual issue with your internet service, or some kind of application that’s interfering with the download, and causing it to time out.
You can always reach out to us to provide an alternative link or we will compress the file and share a new link.
Unable to access Dropbox page
Please email us at carautomotives @ gmail.com and we will provide you an alternative link with another storage provider.
The link provided no longer works?
Regarding Download Links:
All links (DROPBOX OR GOOGLE DRIVE) remain active live from the date you placed the order. After this period, the download links are automatically deleted.
First Request:
If you lose your manual within the first year since you bought it, no worries! You’re entitled to one free replacement. It stays available for up to one year from your purchase date. Just shoot us an email with your order ID or the email you used during checkout, and we’ll send you a new copy without any extra charges.
All links (DROPBOX OR GOOGLE DRIVE) remain active live from the date you placed the order. After this period, the download links are automatically deleted.
First Request:
If you lose your manual within the first year since you bought it, no worries! You’re entitled to one free replacement. It stays available for up to one year from your purchase date. Just shoot us an email with your order ID or the email you used during checkout, and we’ll send you a new copy without any extra charges.